LWT Promotes FountainBlue: Age of the Customer
The empowered customer is discerning, demanding, informed and all-powerful. This month, we will share best practices on how tech companies are changing the way they do business to better anticipate and serve these customers and how they keeping in front of the curve and soliciting the input of marquis customers to shape product and service offerings and direction.
When: Friday, May 12, 11:30 a.m. – 1:30 p.m.PST
Fees: Order your tickets online: $40 for partners, $50 general admission, $150 for corporate passes for up to 5 people for one event, or $300 for 2017 membership, which includes admission to all 2017 When She Speaks events.
Speakers and Facilitator:
Facilitator Linda Holroyd, CEO, FountainBlue; CMO of 888 Steps
Serial entrepreneur Linda Holroyd began her career providing sales and marketing leadership for start-ups in the document imaging, document security and web development spaces, before launching her own web consultancy. She grew her company from zero to 4 million, with clients in the financial services, tech start-up, education, non-profit, medical device and government services space.
After selling her company, she joined a nonprofit before starting FountainBlue in 2006. Linda continues to run events for high-tech professionals, executives and entrepreneurs including a monthly When She Speaks, Women in Leadership events and a monthly VIP roundtable series. She also coaches executives and advises start-ups.
Throughout her career, Linda has excelled at meeting and connecting diverse stakeholders, and generating tangible and measurable sales and marketing results. Her current community-focused initiatives include serving as VP of Professional Services for the Office of the CIO, marketing and outreach support for Silicon-Valley-based Meetups, co-President of her neighborhood association, and CMO for Techlab Innovation Center.
Linda holds a Bachelor of Arts in Psychology from UC Davis and earned certificates in executive and program management from UCSC Extension. She lives with her husband in Silicon Valley and just sent her teenage daughter to UCLA.
Anshu Narula, Director of Engineering, Partners and Marketplaces, PayPal
Anshu Narula is an engineering leader with over 20 years of experience in software industry ranging from product development, product owner, engineering operations, quality and strategy.
Anshu’s forte is problem solving and is passionate about building great organizations and influencing step level changes across the organization. She currently serves as Director of Engineering, Partners and Marketplaces at PayPal.
Anshu also currently volunteers as COO for PayPal Women and as a board member for the nonprofit Grateful Garment. She previously led the Technology work-stream for Women’s organization across Ebay Inc.
Anshu earned her Masters in Computer Engineering from IMS, Delhi.
Suchitra Narayen, VP, Legal and Associate General Counsel, Supply Chain Legal, Oracle
Suchitra Narayen has broad international legal and operational experience in the areas of supply chain, international business models and taxes, cross-border issues, compliance, IP, M&A and legal operations. Throughout her career, Suchitra has demonstrated an ability to master new substantive areas of the law quickly and to adopt creative and collaborative approaches to integrating legal requirements and processes into key business processes and systems.
For the past seven years, Suchitra has served as Vice President and Associate General Counsel at Oracle Corporation having previously served as Senior Director and Deputy General Counsel at Sun.
She earned her degree from the University of Calgary.
Amy Love, Chief Marketing Officer, Violin Memory
Amy Love is an experienced, world-class revenue generating marketing, sales and business development leader for Fortune 500, Late Stage and Start-ups. She has consistently delivered exceptional B2B and B2C outcomes and is a results-driven Team Player focused on combining Technology, Market, and User Understandings to Deliver Outperforming Market Results.
A graduate of Harvard Business School, Amy is an Entrepreneurial Product-Marketing/Brand/Demand/Communications focused leader with in-depth enterprise and consumer market expertise.
She is also an advocate for diversity and a partner at BizEthos, which incubates and consults to tech start-ups.
Margret Schmidt, VP Product Development & Chief Design Officer, Tivo
MARGRET SCHMIDT is TiVo’s Chief Design Officer, and Vice President of Product Development. She leads the engineering and user experience teams for domestic and international TiVo products. Margret has been with TiVo since 2001, and holds 13 patents. Margret is an alumna of UC Berkeley’s College of Engineering and Stanford’s Graduate School of Business. She has a Primetime Emmy® Award for Outstanding Achievement in Interactive Television, and has been named one of the Most Powerful Women in Cable for the last seven years. Margret serves on Advisory Councils for the Johns Hopkins Center for Talented Youth and the Northern California Chapter Women in Cable Telecommunications (WICT).
Urvashi Sheth, Senior Director, Global Customer Care & E-Commerce, Western Digital
Urvashi Sheth is a visionary leader with 20+ years of experience directing customer service functions. Her diverse background spans from startups to Fortune 500 organizations, running everything from walk-in depots to offshore call centers, and B2B/B2C and professional services organizations. Urvashi is a culturally attuned executive who is able to customize services and processes to cater to an international customer base and drive market share improvements on a global level.
For almost nine years, Urvashi has served as Senior Director, Global Customer Care & E-Commerce at SanDisk, now Western Digital. In this role, she has elevated and transformed the customer support organization to drive market share globally and introduced a culture of innovation and continuous improvement to evolve customer care into a competitive differentiation, supporting 4 facilities worldwide and overseeing hundreds of employees and managing a multi-million-dollar budget and P&L.
Urvashi earned her MBA from the University of Mumbai and from USF.
About FountainBlue’s WhenSheSpeaks series;
Launched in January 2005, FountainBlue’s rich history includes the creation and production of over 48 clean energy entrepreneur forums, 48 life science entrepreneur forums, 36 high tech forums, 36 executives-in-transition programs (in partnership with ExecuNet), 5 funding road trip workshops (which include 3 events each), and 6 CEO roundtables. Today, we run our monthly When She Speaks series in Silicon Valley, our quarterly When She Speaks event in San Francisco, and our invitation-only VIP roundtable for senior executives.The overarching principle behind the events we run, and the coaching and consulting projects we conduct is a passion for innovation and leadership.